Sep 01, 2023

911 SERVICE RESTORED

Posted Sep 01, 2023 4:24 PM

Nebraska Public Service Commission

Lincoln, September 1, 2023- Service has been restored following an outage that affected multiple911 centers across the state. 

Lumen reported the outage caused by a fiber cut to its network in the Omaha area, began at 7:05p.m., Thursday, August 31, and affected multiple 911 centers across the state. Service wasrestored at 5:30 a.m., Friday, September 1. Lumen is working to determine the cause of the fiber cut.

“We want to thank the 911 centers affected by the outage, for their quick work in getting the word outon the outage and for utilizing alternative means for the public to contact emergencyservices,” said Director David Sankey, PSC State 911 Department.

The PSC determined, that 39 of the 68 Public Safety Answering Points (PSAPs) or 911 centersacross the state were affected by the outage in various ways. The PSC is working with Lumen todetermine the cause of the fiber cut. ###